The Modern Customer Podcast

Customer ExperienceApple Podcasts

Host: Blake Morgan

Best for: Understanding modern customer behavior The Modern Customer Podcast offers a deep dive into the evolving behaviors, needs, and expectations of today’s customers. With interviews featuring CEOs, CMOs, and other senior leaders, this podcast provides valuable insights into leveraging data, personalization, and innovative approaches to enhance customer experiences.

Conversations with Zendesk

Overall best for: Comprehensive customer service and experience knowledge Conversations with Zendesk stands out as the best podcast for those seeking a holistic perspective on customer service and customer experience (CX). This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights. It covers everything from customer service best practices to the latest technology and tactics for enhancing customer interactions. The podcast serves as a comprehensive guide for businesses of all sizes and stages aiming to elevate their customer service and overall customer experience.

Customer Experience

Apple Podcasts

The Modern Customer Podcast

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