CX Pulse Podcast

Customer ExperienceOther

Best for: Real-time customer service insights CX Pulse Podcast is apt for businesses interested in keeping their finger on the pulse of customer service trends. The podcast covers real-time insights and news, making it a great resource for companies that want to stay updated and agile in their customer service practices.

Conversations with Zendesk

Overall best for: Comprehensive customer service and experience knowledge Conversations with Zendesk stands out as the best podcast for those seeking a holistic perspective on customer service and customer experience (CX). This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights. It covers everything from customer service best practices to the latest technology and tactics for enhancing customer interactions. The podcast serves as a comprehensive guide for businesses of all sizes and stages aiming to elevate their customer service and overall customer experience.

Customer Experience

Apple Podcasts

CX Pulse Podcast

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